Refund Policy

This policy applies to bundles and paid career resources purchased on Growzical through Razorpay. It does not cover free content, which carries no charge and therefore no refund.

Bundles are delivered digitally - once a bundle has been downloaded, it generally cannot be refunded, since the content has already been accessed. We make eligible exceptions where noted below.

• You were charged more than once for the same order (duplicate payment)
• Payment was deducted but the order failed and the bundle was never unlocked
• The bundle file is corrupted, inaccessible, or materially different from its listing

• Change of mind after the bundle has been downloaded
• Purchases made using a discount code or promotional offer, once downloaded
• Requests made after the refund request window below has passed

Contact us within 7 days of your purchase at [email protected] with your order reference and the reason for the request. We'll review it against the eligible cases above and respond within 3 business days.

Approved refunds are issued to your original payment method through Razorpay and typically reflect within 5-7 business days, depending on your bank or payment provider.

For any refund request or question, reach out at [email protected] or via our Contact page.